- Game won’t run
- Game stuck on Initializing
- Game stuck on loading
If you are experiencing any of these issues, you can try launching the game from the Game Center Play Store.
- Press the windows key and search “Play Store”.
- Right click on it and select “run as administrator”, select yes from the user control prompt and the Game Center platform should open.
- On the Game Center platform, go to MY GAMES and select the game you want to play.
- Click PLAY NOW.
This should launch the game from the Game Center Play Store. If this does not resolve the issue, you can use the “Submit a request” to contact us with details of the issue you are experiencing.