System Info contains basic system diagnostics that will help in troubleshooting an issue. It contains information on Hardware and Software that Game Center uses.
To troubleshoot, check the following information:
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VT feature |
Ensure that Virtualization is supported and enabled. |
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Hardware Info |
Ensure that your hardware meets the minimum requirements to run. For performance, please follow our recommended system requirements. |
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CPU |
Any Intel or AMD Computer processor. We recommend having Intel Core i5 for better performance. |
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RAM |
At least 2GB of computer memory RAM. We recommend 8GB of computer memory RAM or higher for better performance. |
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GPU |
GPU should be updated with Open GL2.0+ support. We recommend Intel HD2000 (benchmark 750) or higher for better performance. |
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HDD free |
6GB of free hard disk space available. To ensure that future updates and downloads are not interrupted, we recommend 40GB of free hard disk space. |
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Software Information |
Ensure that all software is updated. |
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Emulator Version |
Ensure that you have the latest version of Game Center |
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OS Version |
Microsoft Windows 7. For better performance, we recommend Microsoft Windows 10 and above. |
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OpenGL Version |
Open GL version should be 2.0+ |
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OpenGL Renderer |
Make sure your graphics card shows up on this information |
Additionally, you can click Create and a log will automatically be generated on your desktop. You can send this log file to us so we can investigate and assist with the issue you are having.